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Would you like automated information about your particular case?
The State of Alaska has an automated Hotline that may have your answer.
Call 269-5777 to reach the Hotline from within the Anchorage area, or
888-804-6330 to reach the Hotline from outside the Anchorage area.
Once the phone is answered, press Option 2 to access information about your Denali KidCare or Medicaid case.
You will then be asked to enter (key in on the phone touch pad) their case number and a security code. The security code is the last four digits of the Social Security Number of the Primary Information (PI) person on the case.
A menu listing possible options is read. Callers may request:
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Medicaid information
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Additional coupons
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Eligibility information on individuals on the case. For this option, you'll need the Social Security Number of the person for whom they are requesting the information
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Eligibility and benefit information for all other programs
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Monthly Report Form receipt date,
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Name of a caseworker
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a Food Stamp ID card
Do you have a general question about Denali KidCare?
If you can't find it here http://hss.state.ak.us/dhcs/DenaliKidCare/faq_den.htm, try the Hotline numbers above, but select Option 4 for descriptions of Public Assistance Programs or Medicaid and Denali KidCare, including:
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Earned Income Tax Credit
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Public Assistance case information
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Heating Assistance Program information
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Descriptions of Public Assistance programs
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Location and Phone Number of Public Assistance Offices
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Bulletin Board Announcements
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Caseworker Prompt Recording
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Public Assistance Case information
the Hotline
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